Terms of service
Effective Date: August 1, 2026
Welcome to Lunaverisse.com.
These Terms of Service establish the conditions that apply when you access our website, browse our products, communicate with us, or purchase from Lunaverisse.
By using this website, you agree to these Terms and any policies referenced within them.
1. Using Lunaverisse.com
You may use Lunaverisse.com for legitimate shopping and informational purposes.
You agree not to use the website in a manner that:
- Violates applicable laws
- Involves fraudulent purchases
- Attempts unauthorized access
- Disrupts website functionality
- Introduces malicious software
- Interferes with other visitors
- Misuses customer information
- Infringes intellectual property rights
Access may be restricted when misuse or suspicious activity is detected.
2. Information You Provide
When placing an order, you agree to provide information that is accurate and complete.
This includes:
- Customer name
- Billing information
- Shipping information
- Contact information
- Product selection
- Size
- Color
- Quantity
Errors entered during checkout may affect fulfillment or delivery.
Customers should review all details carefully before completing payment.
3. Product Information
We make reasonable efforts to provide useful descriptions and photographs.
However, minor differences may occur between the website presentation and the physical product.
Differences can result from:
- Screen settings
- Lighting
- Photography
- Device displays
- Manufacturing batches
- Material variations
Product measurements and sizing guides are intended to assist with selection but cannot guarantee identical fit for every individual.
4. Prices
Prices shown on Lunaverisse.com may be changed at any time before an order is completed.
The applicable price is generally the price displayed when the customer submits the order.
Prices may be affected by:
- Promotions
- Discount codes
- Limited-time sales
- Currency settings
- Shipping choices
- Applicable taxes
5. Pricing or Listing Errors
Occasionally, a product may contain an incorrect price, description, image, discount, or other information because of a technical or administrative error.
When such an error occurs, Lunaverisse may:
- Correct the information
- Contact the customer
- Refuse the affected transaction
- Cancel the order and refund the applicable payment
6. Discount Offers
Promotional discounts may have individual conditions.
Unless specifically stated otherwise, discount offers:
- May expire
- May be restricted to certain products
- May require a minimum order amount
- May not be combined
- Have no cash value
- Cannot normally be applied after checkout has been completed
7. Order Acceptance
Placing an order does not automatically guarantee fulfillment.
An order confirmation indicates that the order information was received.
We may review an order before shipment and may decline or cancel a transaction for reasons such as:
- Inventory shortages
- Payment failure
- Fraud concerns
- Incorrect pricing
- Duplicate orders
- Incomplete customer details
- Website errors
- Violation of store policies
If an order is canceled after payment has been successfully captured, the applicable payment will be returned according to the original payment method.
8. Payment Authorization
When you submit payment information, you represent that:
- The information is accurate
- You are authorized to use the selected payment method
- The payment may be verified by the payment provider
- The transaction is legitimate
Payments may be handled by third-party processors.
Their processing systems, terms, and privacy practices may also apply.
9. Fraud Prevention
We reserve the right to conduct reasonable order verification before shipment.
In certain circumstances, we may request additional information to verify a purchase.
Orders that cannot be reasonably verified may be delayed or canceled.
10. Shipping
Shipping prices, processing periods, free-shipping qualifications, and estimated delivery timeframes are described in the Lunaverisse Shipping Policy.
Delivery estimates do not represent guaranteed arrival dates.
11. Returns
Products may only qualify for return when they meet the requirements stated in our Refund & Return Policy.
Customers should obtain return instructions before sending products back.
12. Intellectual Property Rights
Materials appearing on Lunaverisse.com may include:
- Brand names
- Logos
- Website design
- Written content
- Product photography
- Graphics
- Promotional materials
- Layouts
These materials are owned by Lunaverisse, licensed to us, or used with appropriate authorization.
They may not be copied, sold, reproduced, republished, or commercially exploited without permission.
13. Reviews, Comments, and User Content
When you submit content to us, such as a review, photo, suggestion, or feedback, you confirm that:
- You have the right to submit the material
- It does not violate another person's rights
- It is not fraudulent or misleading
- It does not contain illegal or harmful material
We may remove or decline content that does not meet these requirements.
14. Third-Party Services
Parts of our store may depend on third-party companies.
These can include providers responsible for:
- Hosting
- Payments
- Shipping
- Analytics
- Advertising
- Customer communication
Third-party providers operate independently and may have their own terms.
15. Links to Other Websites
Lunaverisse.com may occasionally link to third-party websites for convenience or functionality.
A link does not necessarily mean we endorse all information, products, policies, or practices offered on that external website.
Customers should review third-party terms independently.
16. Website Changes
We may update, modify, suspend, or discontinue portions of the website when necessary.
We cannot guarantee uninterrupted access at all times.
Temporary interruptions may occur because of:
- Maintenance
- Software updates
- Technical failures
- Security measures
- Events outside our control
17. Product Use
Customers are responsible for using products appropriately and following any available care or safety information.
Normal wear, improper use, unsuitable care, or customer-caused damage may not qualify as a product defect.
18. Disclaimer of Warranties
To the fullest extent allowed by applicable law, the website and services are provided without warranties beyond those expressly stated.
Nothing in these Terms is intended to exclude consumer protections that cannot legally be waived.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Lunaverisse will not be responsible for indirect, incidental, consequential, or special damages connected to use of the website or products.
Where liability cannot legally be excluded, liability will be limited to the extent permitted by applicable law.
20. Severability
If any section of these Terms is determined to be invalid or unenforceable, the remaining sections will continue to apply.
21. Entire Agreement
These Terms, together with the policies published on Lunaverisse.com, form the agreement governing your use of the store.
Failure to enforce one part of these Terms does not automatically waive our right to enforce it later.
22. Changes to the Terms
We may revise these Terms periodically to reflect changes in our business, website, services, or legal requirements.
The updated version will be published on Lunaverisse.com.
Continued use of the store after a revision means you accept the updated Terms to the extent permitted by applicable law.
23. Contact Information
Questions about these Terms of Service may be directed to:
Email: lunaverisse@gmail.com
Store Name: Lunaverisse
Website: Lunaverisse.com