PRIVACY POLICY
Effective Date: August 1, 2026
Your privacy matters to Lunaverisse.
This Privacy Policy explains the types of information that may be collected when you visit Lunaverisse.com, place an order, communicate with us, or otherwise use our services.
It also explains why we use this information and the choices that may be available to you.
1. Information Collected When You Shop
When you make a purchase or interact directly with our store, we may receive information such as:
- Your first and last name
- Email address
- Telephone number
- Billing address
- Delivery address
- Products purchased
- Product size, color, and quantity
- Order number
- Transaction information
- Customer service correspondence
- Return and refund information
Certain information is necessary for us to process and deliver your order.
2. Website and Device Information
When you browse Lunaverisse.com, information about your visit may be collected automatically.
Examples may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Products viewed
- Shopping cart activity
- Approximate location based on IP address
- Website interactions
- Referring pages or advertisements
We may use cookies, pixels, and similar technologies to collect this information.
3. Reasons We Use Your Information
Information may be used to:
- Accept and process orders
- Confirm successful transactions
- Prepare orders for shipment
- Deliver purchases
- Provide tracking information
- Respond to customer service inquiries
- Handle return and refund requests
- Detect suspicious activity
- Reduce fraudulent transactions
- Maintain website functionality
- Improve our shopping experience
- Understand customer interests
- Measure marketing and advertising performance
- Send promotional communications where permitted
- Meet applicable business, accounting, or legal requirements
4. Checkout and Payment Processing
Payments placed through Lunaverisse.com may be processed by third-party payment providers.
These providers may collect payment information necessary to authorize your transaction.
Lunaverisse does not directly store complete credit or debit card numbers.
Payment providers handle information according to their own security standards, privacy policies, and terms.
5. Companies That Help Us Operate
Running an online store requires us to work with other service providers.
Information may therefore be disclosed when reasonably necessary to providers involved in:
- E-commerce hosting
- Payment processing
- Fraud prevention
- Order fulfillment
- Shipping and delivery
- Customer support
- Email communication
- Website analytics
- Advertising
- Marketing
- Technical services
We expect service providers to handle information appropriately and use it for legitimate service-related purposes.
6. Cookies and Similar Technology
Cookies help websites remember information about visitors.
Lunaverisse.com may use cookies to:
- Maintain your shopping cart
- Remember preferences
- Keep website features working
- Measure website traffic
- Analyze customer behavior
- Evaluate advertising effectiveness
- Personalize certain website experiences
Most browsers allow you to block or delete cookies.
Please note that disabling certain cookies may affect checkout, shopping cart features, or other parts of the website.
7. Advertising and Analytics
We may use analytics and advertising technologies to understand how visitors interact with our store and advertisements.
Depending on applicable privacy laws, some of these activities may be considered targeted advertising, cross-context behavioral advertising, or sharing of personal information.
Customers in certain locations may have the right to opt out of these practices.
8. Promotional Emails
If you voluntarily subscribe to promotional communications, Lunaverisse may send emails concerning:
- New products
- Special offers
- Limited-time promotions
- Store updates
You may unsubscribe through the unsubscribe link included in promotional emails.
You can also request removal from marketing communications by emailing:
Unsubscribing from promotional messages will not stop necessary transactional messages relating to an active order.
9. Data Retention
Information may be retained for the period reasonably necessary to:
- Complete transactions
- Provide customer support
- Maintain financial records
- Resolve disputes
- Prevent fraud
- Comply with applicable legal requirements
Different categories of information may be kept for different lengths of time.
10. Information Security
We use reasonable safeguards intended to protect customer information against unauthorized access, alteration, disclosure, or loss.
However, internet transmissions and electronic storage systems cannot be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their devices, passwords, and account information.
11. Your Privacy Choices and Rights
Depending on where you live, applicable privacy laws may provide rights concerning your personal information.
These rights may include the ability to:
- Request access to personal information
- Request corrections
- Request deletion
- Request information about how data is used
- Restrict certain processing
- Object to certain processing
- Withdraw marketing consent
- Request a portable copy of certain information
- Opt out of certain targeted advertising activities
To submit a request, contact:
We may request additional information when necessary to verify the identity of the person making the request.
12. Children
Our online store is intended for customers who are legally permitted to make purchases.
We do not knowingly seek to collect personal information directly from children in violation of applicable privacy laws.
13. External Services
Lunaverisse.com may contain links to websites, platforms, or services operated by third parties.
Their privacy practices are separate from ours. We recommend reviewing the applicable privacy policy when visiting another website.
14. Privacy Policy Updates
We may change this Privacy Policy when our practices, services, technologies, or applicable requirements change.
The latest version will be made available on this page.
15. Privacy Contact
Questions concerning privacy or personal information may be sent to:
Email: lunaverisse@gmail.com
Store: Lunaverisse
Website: Lunaverisse.com